Disclosures and FAQ

Delgado Acosta Spencer Linebarger & Perez, LLP (“DASLP”) provides the following Disclosures and Frequently Asked Questions to assist you in resolving your case(s).

Disclosures

If a final judgement of conviction has not been entered in your case, you have the right to enter a plea or go to trial on any offense charged.

If you are now a debtor in bankruptcy, or if the debt(s) referenced in our communication have been discharged through a bankruptcy proceeding, then our communication is for informational and verification purposes only, and is not a demand for payment nor an attempt to collect a claim. If you have filed bankruptcy, please notify us in writing and provide the bankruptcy case number along with the name of the court in which your bankruptcy case was filed. Please also include your name and your DASLP account number. You can send this information to Delgado Acosta Spencer Linebarger & Perez, LLP, 221 North Kansas Street, Suite 1400 El Paso, Texas 79901.

When you provide a check as payment, you authorize us to either use the information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check.

You can opt-out of text messages by texting STOP back to the number we texted you from. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive text messages from us. If you want to opt back in to receiving texts, contact our contact center or text HELP to the number we texted you from for instructions.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. Carriers are not liable for delayed or undelivered messages

FAQ

The following is for informational purposes only; it is not legal advice and does not create an attorney-client relationship.

Why have I received a communication from DASLP?

DASLP is a law firm that represents governmental entities in the collection and resolution of unpaid fines, fees and other receivables. These primarily relate to unpaid traffic citations, parking tickets, and tolls. You likely received a notice from DASLP because you have been identified as one who owes an unpaid receivable to a governmental client of DASLP.

What if I am financially unable to pay the citation?

You must contact the court for any alternative resolution options available if you are unable to pay.

Does the DASLP call center service Spanish speaking individuals?

DASLP’s call center has bilingual collection staff on duty. Please contact the DASLP call center number provided in the communication you received for assistance.

How do I get to the proper website to pay my ticket?

The communication you received has a link to the payment site. While our firm accepts payments for some clients, other clients require payment to be made directly with them.

You will need the reference information found in the message you received to access account details.

What is the total amount due for my ticket?

The payment site will provide you with the total amount due. Since our last communication with you, additional fees may have attached. Please note additional cases may be pending with the court which have not been referred to DASLP for collection.

Can I make a partial payment on the total amount due?

Each court handles this differently. Please contact the DASLP call center number in the communication you received to see if partial payments are allowed on your delinquent account.

What payment methods are available to pay the citation?

Court policies vary. Generally accepted payment methods include: 1) Money order; 2) Personal check; 3) Credit/Debit Card; or 4) Electronic check. Online payments may be made 24 hours a day, seven days a week.

Can I contest the charge of a traffic citation?

Each court has its own method for disputing a ticket. You will need to contact the court referenced in the message you received to determine options to contest the ticket.

What if I have already paid my citation?

Please send us a copy of the receipt to Delgado Acosta Spencer Linebarger & Perez, LLP, 900 Arion Parkway, Suite 104 San Antonio, TX 78216. You may also email a copy of the receipt to sacc2-docs@lgbs.com.

How do I know this is not a scam?

Any email message you receive from DASLP will originate from our email address ending in “@lgbs.com”. 

Any text message you receive from DASLP will originate from our 5-digit short code “98023”. Short Codes can be obtained by companies only after they go through a rigorous approval and verification process with telecom industry authorities.  Some scammers try to spoof a short code by displaying a 5-digit or 6-digit number in their texts, but a careful look will reveal that the texts actually originate from 10-digit telephone numbers (often with Country Codes).  In addition, our messages will always include your name, an account-specific reference number, our toll-free call-back number, a link to Disclosures and/or Frequently Asked Questions, and a link to the payment website. We never send generic text messages and never send messages to groups of people. If you call in, our representative will be able to verify your account information over the phone.